For customers ordering directly off our website, we are no longer accepting pre-orders due to uncertainty in global supply chains and production and with ETAs continually changing. However, we have added a "Notify me when this item is back in stock" feature for all our models. Just click the model, build kit, color and size you'd like then click on the notify me button and add your email. Once that bike arrives and is available for purchase you will receive an email notifcation.

If you are a customer who is looking to order a bike through your local Transition dealer or through the Transition Factory Outpost Store you will want to reach out to them directly.

Yes. This bike is designed to work with both air and coil shocks. We know there are a lot of great shock options outside of what we spec, but we have worked extremely hard to develop the tune in our supplied shocks. We believe they perform as good as anything else available in the aftermarket options.

Transition Bikes is not responsible for any damage to a frame caused by a shock that we do not spec. To verify shock fitment please email us at info@transitionbikes.com

Yes, both the carbon and alloy versions can run a dual crown fork.

Yes. Running 10mm more or less travel than stock is okay. Any more than 10mm in either direction can negatively affect the handling.

Yes, but this bike is built with SBG technology, which utilizes an offset in the range of 42-44mm. Running a fork with more or less offset would be taking away from the SBG technology package.

We offer three ways to demo a bike. If you find yourself in Bellingham, you can follow this link to schedule a demo through the Outpost. If you live somewhere else, you can follow this link to see what shops currently have demo bikes available. And finally, you can view our events page, located here to see which upcoming demo events we'll be participating in.

We don't offer any in-house financing. However, we do accept Paypal and you can apply for financing through them. Transition Bikes encourages you to use financing responsibly. We want you to get a new ride as much as you do, but we also want you to eat and live well.

If you have not received an email confirming your tracking number, you can find it by going to your "Order History" once logged in. There you'll see the invoice number, date shipped, shipping carrier, and tracking info, if available. You'll be able to click on the tracking info and be re-directed to the shipping carrier's website. See below for an example.

If you order directly from us you can watch this video to see how the bike will arrive to you. There is very little assembly required. If you order it through one of our local dealers, then the bike will come assembled and ready to ride.

We do not have a spring rate chart or recommendation for this model. Please reach out to the shock manufacturer or use the spring rate calculator here.

The maximum rear tire size we recommend is 2.6" but total clearance will vary with tire models and rim width.

Looking for a little giddy-up in your life, but not sure what size you need? Take a look at our human specific sizing guide located here.

To view the torque specs for the Patrol visit our Patrol Alloy Support Page or our Patrol Carbon Support Page.