Careers At Transition Bikes

When you work at Transition you are more than an employee, you are a highly valued part of the team. We pride ourselves on providing a fun and flexible work environment that fosters creativity and connection with the people around you. Located in beautiful Bellingham Washington, our freshly built headquarters is just minutes away from miles and miles of incredible singletrack. What more could you ask for?

Transition Bikes Outpost Manager

Type: Full-Time Year-Round
Location: Bellingham, WA (in-office, no remote or hybrid options)
Salary Range: $60,000 - $75,000 annually, depending on experience
Reports To: Sales Director

Transition Bikes is looking for a driven and community-minded leader for our Bellingham showroom and service space. In this role, you’ll oversee all aspects of the Transition Outpost including sales, service, operations, and community engagement, ensuring the experience reflects the stoke, authenticity, and quality that define the Transition brand. You’ll lead a talented team, build connections with riders, and keep the Transition Outpost running efficiently day to day while keeping an eye on long-term growth and sustainability.

Who You Are

You’re an experienced leader who thrives in a fast-paced, people-focused environment. You know how to balance operational organization with genuine hospitality, and you’re passionate about both bikes and the community that surrounds them. You lead with positivity and clarity, set high standards, and keep the team aligned and motivated. You’re not afraid to get your hands dirty, jump behind the counter, or help a customer one-on-one. Most importantly, you care deeply about creating a space where riders feel welcome and your team feels supported.

What You’ll Do

• Leadership & Team Development
  • Hire, train, and inspire the Transition Outpost team, ensuring alignment with TR’s values and customer experience standards.
  • Provide clear direction through regular meetings, goal setting, and consistent communication.
  • Foster a positive, inclusive culture built on teamwork and accountability.
  • Identify opportunities for staff development to help team members grow in their roles.
  • Partner with the Assistant Manager to ensure smooth daily operations and strong floor coverage.
• Sales, Service & Operations
  • Oversee sales and service departments to ensure efficiency, collaboration, and exceptional customer experiences.
  • Set and track sales goals, analyze performance metrics, and make data-informed adjustments.
  • Maintain operational excellence in scheduling, cash handling, purchasing, and inventory management.
  • Ensure the showroom, service area, and bar are clean, organized, and aligned with TR’s brand presentation.
  • Oversee purchasing and inventory operations for the Transition Outpost, collaborating with the Inventory and Receiving Manager to maintain the right product mix and stock levels for bikes, apparel, and accessories.
  • Ensure all staff are properly trained and licensed for beer service and uphold TR’s welcoming, community vibe.
• Community & Events
  • Work with the entire OP team to plan and execute Transition Outpost events, demos, and local activations.
  • Represent TR in the community by building relationships with local riders, partners, and trail organizations.
  • Contribute ideas for community engagement and in-store experiences that strengthen brand connection.
• Business & Cross-Department Collaboration
  • Participate in budgeting, reporting, and forecasting with the Sales Director.
  • Share customer insights and trends with other departments including sales, warranty, product development, and marketing.
  • Ensure the Transition Outpost remains aligned with the broader goals of the company and the Transition brand as a whole.
  • Oversee scheduling and travel logistics for the Transition Outpost team.
  • Handle additional administrative or operational needs as they arise.

Requirements and Qualifications

• Experience managing or supervising a team in bike service and a sales environment.
• Strong understanding of mountain bikes, components, bike setup, and mechanics.
• 3+ years of leadership experience in retail, hospitality, or customer service.
• Excellent communication and organizational skills.
• Proven ability to manage budgets, scheduling, and inventory.
• Positive, team-first attitude with a hands-on approach.
• Must have (or be eligible to earn) a valid M.A.S.T permit to serve alcohol (must be 21+).
• Must live in, or be willing to relocate to, Bellingham, WA.

Why Join Transition Bikes?

• Excellent health, dental, and vision coverage for employees, plus fully paid Aflac accident insurance to keep you covered on and off the bike.
• Retirement savings with employer matching to help you plan ahead.
• Heavy discounts on the bikes and gear we produce, along with great deals on industry-related equipment.
• A flexible, work-hard-play-hard environment where we support balancing personal and professional responsibilities.
• We shut down the office once a year for a company trip and regularly ride together to stay connected to the sport that drives us.
• Opportunities to contribute to trail-building and community projects that support the sport we all love.