We do not accept pre-orders for direct purchase, but you can sign up to be notified when an item comes back in stock. If you are a customer who is looking to order a bike through your local Transition dealer or through the Transition Factory Outpost Store you will want to reach out to them directly.

We are not able to remove, substitute or modify any parts included with a frame or complete bike. All parts specified will be included with your purchase.

We offer three ways to demo a bike. If you find yourself in Bellingham, you can follow this link to schedule a demo through the Outpost. If you live somewhere else, you can follow this link to see what shops currently have demo bikes available. And finally, you can view our events page, located here to see which upcoming demo events we'll be participating in.

Yes, we highly recommend using both frame and fork bumpers on your TR11 alloy bike. Without one or both of the bumpers, the crown of the fork can make contact with the downtube of the frame causing damage. Before taking the bike out for a ride, make sure that at the extreme ends of your turning radius, that the forks lower crown is not directly contacting the frame.

We provide easy and affordable financing through our partner, Bread, so you can pay for your purchase over time. This option is only available in the USA at this time.

We do not have a spring rate chart or recommendation for this model. Please reach out to the shock manufacturer or use the spring rate calculator at TF Tuned which may be found here tftuned.com.

We list a guideline tire size for each frame, but the real answer is: it depends. Tire brand, tread pattern, rim width, conditions, and how aggressively you ride all play a role. Wider rims can make tires measure larger, and there’s variability between sizes and manufacturers (not all 29” x 2.4” tires are created equal).

If you ride in mud, you'll need extra clearance to avoid packing up. If you push the bike hard, you could flex the rear wheel enough to cause tire rub on the rear triangle—even if you think you’ve got plenty of clearance.

So, what's the takeaway? Please use common sense. If your wheel is properly dished, trued, and tensioned and your tire is rubbing hard enough to damage the frame, you’re probably running too big of a tire.

This frameset is covered for life against manufacturing defects for the original owner and comes with a lifetime crash replacement policy. You can read more about our warranty and crash replacement policy on our Support Page.

Looking for a little giddy-up in your life, but not sure what size you need? Take a look at our human specific sizing guide located here.

Installing frame protection will not affect your warranty, but we do caution against installing it on neon or brightly-colored models as these paints are more susceptible to discoloration and fading. Paint fade is not covered under our factory warranty.

The TR11 uses a 12x148mm hub spacing 27.5 rear wheel. It is not compatible with a 29 rear wheel. The TR11 will not work with 12x150mm or 12x157mm rear hubs. The 12x148mm Boost spacing is commonly used on trail bikes, allowing you to share rear wheels with your pedal bike as needed.

Yes, with dual 27.5 wheels your head angle will be a little bit steeper and your bottom bracket will be a little bit lower. In order to minimize the changes, we would recommend using a 29 fork. If you are converting a complete bike, all you would need is a different front wheel and tire.

Yes, you can run a different shock, the TR11 works great with both coil and air shocks. However, larger volume shocks like the Fox Float X2 and Rockshox Vivid may not be compatible with size small and medium frames.

Transition Bikes is not responsible for any damage to a frame caused by a shock that we do not spec. Always check bottom out clearances before riding a non-spec shock and to verify fitment email us at info@transitionbikes.com.

The TR11 is designed specifically for dual crown forks, and a single crown fork may contact the downtube. We strongly discourage using a single crown fork with the TR11. If you absolutely need to run a single crown fork, you must use a headset that limits the steering range to prevent damage to the frame or fork.

Click here for a compatible lower headset cup for single crown use

The TR11 will only be available in alloy for the foreseeable future.

Yes, however, if you are using the -5mm headset position, be sure to check for fork arch to head tube interference at full travel with your specific setup. Not all forks are compatible with the -5mm headset position, depending on the axle to crown position.

If you have not received an email confirming your tracking number, you can find it by going to your "Order History" once logged in. There you'll see the invoice number, date shipped, shipping carrier, and tracking info, if available. You'll be able to click on the tracking info and be re-directed to the shipping carrier's website.